Table of contents
A Tollgate Review will help you determine if the goals in each stage of your DMAIC processConsists of input, value-add, and output. Learn More... have been completed and whether you can move on to the next stage.
A Six SigmaSix Sigma Definition: Six Sigma is a set of techniques and t... Tollgate Review is like a checkpoint at which the various team members meet with a project Champion and determine whether the work has been performed as indicated in the project plan and whether the objectives mentioned have been achieved.
Six Sigma ‘Define’ Tollgate Review and Deliverables
Has the Project Team been developed?
- Is the team and project sponsored by a championA Champion in a Six Sigma initiative is the executive sponso... Learn More... or business leader?
- Is the team comprised of SME’s
- Have they had the Yellow Belt Training?
Has the “Project Charter” been developed?
(The following questions should help determine the answer)
- Business Case: What are the compelling business reasons for embarking on this project?
- Is the project linked to key business goals and objectives?
- What key business process output measure(s) will the project leverage and how?
- What are the rough order estimates on cost savings/opportunities on this project
Problem Statement (Starting Line):
- What specifically is the problem?
- Do we understand the Customers’ Requirements?
- Have the customer’s been identified?
- Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
- What customer feedback methods were used to solicit their input?
- Have the customer needs been translated into specific, measurable requirements?
Has a SIPOC diagram been produced describing the Suppliers, Inputs, Process, Outputs, and Customers?
Have you used a LeanLEAN Definition LEAN is a production method aimed primarily ... tool like the Value Stream Map to Identify WasteMuda (無駄, on'yomi reading) is a ... in the Process and to help in the Project Scoping process?

Define Stage Deliverables:
- Project TeamPerforms the process improvement tasks. has been developed and is sponsored by a champion or business leader.
- Project management charter, including business case, problem and goal statements, project scope, milestones, roles and responsibilities, communication plan.
- Completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers.
- Completed Value Stream Map to show “present state” of Waste in the process and to further scope (If applicable)
- Red flags and recommendations for resolution defined
- Next steps documented
- Approval of report out signed by Project Champion