## How Traffic and Process Capability (Ppk) Relate?

As a teacher and a mentor, i am constantly looking for new ways to make complex subjects less complex using games, simulations stories, analogies., etc. My colleagues and I have found that the topic of ProcessConsists of input, value-add, and output. Learn More... Capability and how to interpret the Long Term and Short Term capability indices tend to make our students “eyes glaze over”.

What we came up with is a spin on other examples that i found on the web. We use an analogy of a car in a lane of a highway. The lane is bordered on both sides by concrete barriers. Cars are 60+ miles per hour in this lane.

Before we go into the analogy, we must first define what the CAR and the LANE represent.

- The Width of the CAR is the Voice of the Process (VOPVoice of the Process.).
- The Width of the Car (or VOP) is always equal to six standard deviations.wide.
- VOP is a dynamic metric because as we add more data to the data set the standard deviationCumulative probability of a normal distribution with expecte... Learn More... changes

- The Width of the Lane (or VOCVoice of the Customer.)
- The Width of the Lane (or VOC) is also called the Tolerance because this is what the customer will tolerate
- VOC is a static metric meaning that it only changes as the customer changes it

Now that we have a better understanding of how the analogy of the CAR and the LANE relate to VOP and VOC, we can use the CAR and the LANE example to explain the Process Capability Indices Ppk.

We only explain the Capability Indices Ppk because it is considered “Real Capability” and will give you truer representation of you processes capability to meet the requirement set by the customer.

**Scenario**:

You are in a city that has a road with one of two lanes under construction.

The are concrete barriers on both sides of the single lane.

Cars are going 60 MPH or more in this single lane

#### The Capability Indices “Pp” Compares the VOP (Car) to the VOC (Lane)

The Calculation for Pp = VOC / VOP

In this example Pp = 12/12 = 1

The Calculation for VOC = USL – LSL

The Calculation for VOP = 6 x StDev

“Pp” does not care whether the car is in the lane. It just compares the size of the lane to the size of the car

#### The Capability Indices “Ppk” not only Compares the VOP to the VOC but also __tell you where the car is in the lane __

Ppk is the Minimum of two Calculations Ppu (Pp Upper) and Ppl (Pp Lower)

The Minimum of the two calculations tell us what side of the Center of Lane the is the Center of the Car

The Calculation for Ppk = Min (Ppu, Ppl)

- Ppu = (USL – Mean) / (3 x StDev)
- Ppl = (Mean – LSL) / (3 x StDev )

Ppk = Min of Ppu and Ppl

#### Can Ppk be less than 1?

The Calculation for Ppk = Min (Ppu, Ppl)

- Ppu = (USL – Mean) / (3 x StDev) (in this example: (12 – 3) / 5 = 1.80)
- Ppl = (Mean – LSL) / (3 x StDev) (in this example: (3 – 0) / 5 = 0.6)

Ppk = Ppl (in this example: 0.6)

If the side of the car exceeds the lane then the Ppk is less than 1

If the center of the car has not exceeded the lane but the side of the car has then the Ppk is less than 1 and greater than 0

#### Can Ppk be 0 (Zero)?

The Calculation for Ppk = Min (Ppu, Ppl)

- Ppu = (USL – Mean) / (3 x StDev) (in this example: (12 – 0 )/ 5 = 2.40)
- Ppl = (Mean – LSL) / (3 x StDev) (in this example: (0 – 0) / 5 = 0.0)

Ppk = Ppl (in this example: 0.0)

If the middle of the car equals the lane then the Ppk is 0 (Zero)

#### Can Ppk be less than 0?

The Calculation for Ppk = Min (Ppu, Ppl)

- Ppu = (USL – Mean) / (3 x StDev) (in this example: (12 – 13) / 5 = -0.2)
- Ppl = Mean – LSL / 3 x StDev (in this example: (13 – 0 )/ 5 = 2.6)

Ppk = Ppu (in this example: -0.2)

If the middle of the car exceeds the lane then the Ppk is less than 0 (zero) or negative

#### What if the Car is in the Middle of the Lane?

The Calculation for Ppk = Min (Ppu, Ppl)

- Ppu = (USL – Mean) / (3 x StDev) (in this example: (12 – 6) / 5 = 1.2)
- Ppl = (Mean – LSL) / (3 x StDev) (in this example: (6 – 0) / 5 = 1.2)

Ppk = Ppu (in this example: 1.2)

The Calculation for Pp = VOC / VOP (In this example Pp = 12/10 = 1.2)

If the middle of my car equals the middle of the lane, then Pp, Ppu, Ppl and Ppk are the same

Feel free to use this analogy to teach others the concept of the Process Capability Indices Ppk. If this article has helped you or your colleagues to better understand these concepts please share with us in the comments below.

I don’t disagree too much except that Ppk is more truly named a performance metric (Hence the “P” in Ppk) I suppose it depends on how people think of the word capability. I think of it as what could be in the future if we do our best. Ppk is data from the past and considers all the variation (uses st dev) and so it tells us how the process has performed. If we want to consider that all assignable causes have been removed then I suppose they are about the same, but is that real? I’m wondering why you didn’t use Cp and Cpk. Couldn’t you have made the same analogy? No worries though, my experience has been that most in manufacturing don’t understand this stuff enough that it would cause a problem. In the grand scheme, your analogy helps people understand.

Don, thank you for your valuable insight! My team and I tend to lean more towards PPK as it shows “real” capability and not “potential” capability. Most companies use CPK without really understanding the indices. Thanks again for your comment.