six sigma quick win tollgate

Six Sigma Quick Win Tollgate Review

A Tollgate Review will help you determine if the goals in a Quick Win Project have been completed. A Six Sigma Quick Win Tollgate Review is like a checkpoint at which the various team members meet with a project Champion and determine whether the work has been performed as indicated in the project plan and whether the objectives mentioned have been achieved.

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Has the “Project Charter” been developed?
(The following questions should help determine the answer)?

  • Business Case: What are the compelling business reasons for embarking on this project? Is the project linked to key business goals and objectives?
  • What key business process output measure(s) will the project leverage and how?
  • What are the rough order estimates on cost savings/opportunities on this project
  • Problem Statement (Starting Line): What specifically is the problem?
  • Where does it occur?
  • When does it occur?
  • What is its extent?

Goal Statement (Finish Line):

  • What is the goal or target for the improvement team’s project?
  • Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
  • Has anyone else (internal or external to the organization) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
  • How will the project team and the organization measure complete success for this project?

Project Scope:

  • What are the physical boundaries of the scope?
  • What is in bounds and what is not?
  • How does the project manager ensure against scope creep?
  • Is the project scope manageable? What constraints exist that might impact the team?

Milestones:

  • When was the project start date?
  • When is the estimated completion date?
  • Is the project currently on schedule according to the plan?
  • Has a project plan with milestones been developed?
  • How will variation in the actual durations of each activity be dealt with to ensure that the expected project completion date is met?

Do we understand the Customers’ Requirements?

  • Have the customer’s been identified?
  • Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
  • What customer feedback methods were used to solicit their input?
  • Have the customer needs been translated into specific, measurable requirements?

Performance Baseline

  • What is the current process performance baseline?
  • How large is the gap between current performance and the customer-specified (goal) performance?

Designing the “Implementation Plan”

  • Has the team developed an implementation plan?
  • What poka-yoke or error proofing will be done to address some of the discrepancies observed in the ‘as is’ process?
  • How does the solution remove the key sources of variation discovered in the analyze phase?
  • What communications are necessary to support the implementation of the solution?
  • How will the team or the process owner(s) monitor the implementation plan to see that it is working as intended?
  • What is the team’s contingency plan for potential problems occurring in implementation?
  • How will the organization know that the solution worked?