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Scope Creep

Project Scope creep (sometimes known as “requirement creep” or even “feature creep”) refers to how a project’s requirements tend to increase over a project lifecycle, e.g. what once started out as a single deliverable becomes five. Or a product that began with three...

Subject-Matter Expert (SME)

A Subject-Matter Expert (SME) is a person with deep knowledge. They possess extensive expertise in a specific area. They have years of experience and training. This makes them highly valuable. Their insights are invaluable in various sectors, including education,...

Key Performance Indicator (KPI)

A performance indicator or key performance indicator (KPI) is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in...

Z-score

“In statistics, the standard score is the number of standard deviations by which the value of a raw score (i.e., an observed value or data point) is above or below the mean value of what is being observed or measured. Raw scores above the mean have positive...

VOP

Lean Six Sigma Voice of the Process (VOP). Lean Six Sigma VOP (Voice of the Process) has many ways to organize your six-sigma lean six-sigma process. The process is how it communicates its performance with respect to customer expectations and requirements. These...
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