


What is a 5S Event?
Estimated reading time: 13 minutes Table of contents5S Event, creating the 5S workplace5S, The “Gateway to Improvement”Preparation for your 5S Event5S Event – The Five Steps5S Event, Step #1 – Sort (or Seri)5S Event, Step #2 – Straighten (or Seiton)5S...
Voice of the Customer
Table of contents Voice of the Customer in Lean Six Sigma How do we define the Voice of the Customer (VOC)? In 4 Steps Implement the Voice of the Customer (VOC) 1- Learn how to interpret the needs of your customers 2- CCR: Transforming needs into requirements 3- KPOV:...
What is the Voice of the Process (VOP)?
Table of contents Voice of the Process (VOP) In Six Sigma Standard Deviation and Mean Capability Indicators (Voice Of The Process in Six Sigma) Are the Specs Accurate? (Voice Of The Process in Six Sigma) Determine What the Customer Will Take Voice Of The Process...