“10 Hungry Monkeys”, A Story of Cultural Training
Table of contentsLadder Leading to the PrizeThe Shock before the PrizeIf you fail, try again.The new monkey is introduced.Why don’t the monkeys climb the ladder?Are we the one of the 10 hungry monkeys?ConclusionAbout Six Sigma Development Solutions, Inc.Related...
What is a High Reliability Organization (HRO)?
Table of contentsWhat is a High Reliability Organization (HRO)?Why are negative outcomes rare?Communication skills are essential for solving problems.Core principles for high-reliability healthcare organizationsStaffing challenges in healthcare are related to digital...
What is a 5S Event?
Estimated reading time: 13 minutes Table of contents5S Event, creating the 5S workplace5S, The “Gateway to Improvement”Preparation for your 5S Event5S Event – The Five Steps5S Event, Step #1 – Sort (or Seri)5S Event, Step #2 – Straighten (or Seiton)5S...
Voice of the Customer
Table of contents Voice of the Customer in Lean Six Sigma How do we define the Voice of the Customer (VOC)? In 4 Steps Implement the Voice of the Customer (VOC) 1- Learn how to interpret the needs of your customers 2- CCR: Transforming needs into requirements 3- KPOV:...
