


What is Design Thinking?
Table of contentsWhat is Design Process Thinking?Wicked vs. Tame ProblemsWhat’s the Purpose of Design Thinking?What’s the Value?What are the design principles?IdeationEmpathy and user-centricityCollaborationAction-orientated biasIteration and...
What is Continuous Improvement?
Table of contentsWhat is Continuous Improvement?The Continuous Improvement ModelCore Principles of Continuous ImprovementIdeas from employees are valuableMinor changes are more important than major paradigm shifts and new inventionsIncremental improvements are usually...
What is Standard Work?
Table of contentsStandard WorkWhat is Standardization?Standard Work StepsDefine or identify a standardConverge on the standardVerify that the standard is reasonable and that it is easy to followThe three elements of Standard Work1- Work Sequence2- Standard...