The Lean Six Six Sigma Project Charter is the first formal step in a Lean Six Six Sigma Project. Developing the Lean Six Six Sigma Project Charter is one of the most important steps necessary to defining and facilitating the project.
The Lean Six Six Sigma Project Charter:
- States why the organization needs to do this project
- Keeps the team in scope (to avoid “scope creep”)
- Keeps the team aligned with organizational priorities (KPI’s)
Their are Six Main Elements of a Six Sigma Project Charter:
- Business Case: The business case describes why this project is important to the company. Why should the organization support this project?
- Problem Statement: The problem statement contains a brief description of the “pain” being experienced by the organization. The Problem statement should be related to the Voice of the Customer (whether internal or external).
- Goal Statement: What is the goal of the project? How much improvement is targeted? The goal of the project should be specific, measurable, attainable, relevant and time-bound (SMART Goal). The project goal should be related to the problem you are trying to solve.
- Scope Statement: The scope of the project clearly describes the physical boundaries of the project. The Scope defines what is included in the project and what is excluded in the project. Scope can include product families, geographical areas, departments etc.
- Timeline: The timeline describes the key milestones and when they will be completed. Typically for a DMAIC Six Sigma project, the times for the completion of each of the five phases (Define, Measure, Analyze, Improve, and Control).
- Team Members: Team members section includes all the resources that are required to work on this project. Typically, mentioned in this section are the project sponsor, key stakeholders, team members, subject matter experts.