Glossary Terms Archive

Change Agent: Role, Duties, and ADKAR Model

A change agent is a person who helps and encourages an organization through change. They act as a link between leaders who want the change and the people who have to live with it day to day. It matters in Six Sigma because every DMAIC project ends with a real change...

Change Acceleration Process (CAP)

The Change Acceleration Process (CAP) emerges as a powerful methodology that transforms how companies navigate complex transformations while achieving sustainable results. Originally developed by General Electric, the Change Acceleration Process represents a...

What Is Chaku-Chaku? Guide to This Lean Cell Layout

Chaku-chaku is a lean manufacturing layout where operators move parts from machine to machine without stopping to unload them. Machines eject finished parts automatically, using a method called hanedashi. The operator’s only job is to load the next machine and...

Certified Six Sigma Black Belt (CSSBB): What It Actually Requires

CSSBB (Certified Six Sigma Black Belt) is a specific, named credential issued by ASQ (American Society for Quality), not a generic term for “Black Belt training.” This distinction matters more than most explanations admit: CSSBB has real prerequisites, at...

Agile in Six Sigma: Definition, Frameworks, and How Lean Agile Works

Agile is an iterative project management and product development methodology. It is built on four core values and twelve guiding principles. Agile teams deliver work in short cycles called sprints. They collect customer feedback continuously and adapt their plan for...