Glossary Terms Archive

Nominal Group Technique (NGT)

Group decision-making often becomes chaotic, dominated by vocal participants while quieter voices remain unheard. However, the nominal group technique offers a structured solution that revolutionizes how teams approach problem-solving and generate creative solutions....

Nominal Data: Definition, Examples, and Six Sigma Uses

Nominal data sorts things into named categories with no order and no math. Color is nominal data. Blood type is nominal data. Department name is nominal data. You cannot rank nominal categories, and you cannot add or average them. A defect type of...

Capacity Constraint Resource (CCR): Goldratt’s TOC, and Six Sigma Integration

A Capacity Constraint Resource (CCR) is any resource in a production or service system whose available capacity is close to or equal to the demand placed on it, making it the resource most likely to limit overall system throughput. The term comes from Dr. Eliyahu...

Capacity

Understanding capacity in Six Sigma forms the foundation of successful process improvement initiatives. Organizations worldwide leverage Six Sigma methodologies to enhance their operational efficiency, and capacity management plays a crucial role in achieving these...

Capability Maturity Model (CMM)

A Capability Maturity Model (CMM) is a framework that describes the key elements of an effective process for a particular discipline or area of work and provides a way to assess the current level of capability of an organization in that area. It typically defines five...