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Quality Improvement Teams

The importance of having a QI team As quality improvement projects are typically a collaborative effort, selecting the right team to work with is essential. To be successful, an improvement team must have clear objectives that guide their activities. They also...

Quality Control (QC)

What is Quality Control (QC), and why does it matter? A business uses quality control (QC) to maintain or improve the product’s quality. The company must create an environment in which employees and management strive to achieve perfection. It is...

Process Quality Indicator

Process Quality Indicators focus on assessing a task’s status and progress in comparison with established objectives. According to the BPM CBOK, PPIs are vital for measuring results in your business and identifying improvement opportunities. Do you...

Process Decision Program Chart

What is a Process Decision Program Chart? Process Decision Program Charts are used for two purposes: to document the steps required to complete a process, and also as a tool for impact analysis. PDPC achieves this by systematically exploring a process to see what can...

Problem Solving Tools

What Are Problem-Solving Tools? The term “problem-solving tool” refers to strategies that can be used to identify the root cause of a particular problem and the best possible solutions. To address a problem at work, you must first define your...