


5 Why Problem Solving
Table of contentsWhat are the 5 Whys?Why the 5 Whys?The BenefitsWhen should you use this method?Important Things to RememberOrigin of 5 WhysHow to get startedForge a teamDefine the problemAsk WhyGet involved5 Whys, and the Fishbone DiagramIn SummaryRelated SSDSI...
What is Root Cause Analysis (RCA)?
Table of contentsWhat is Root Cause Analysis (RCA)?Root Cause Analysis (RCA) Core principlesGoals and benefits3 main categories of Root Causes found in Root Cause Analysis5 steps to Root Cause Analysis1- Define the problem2- Collect data3- Identify Possible Causal...
What is Operational Excellence?
Table of contentsWhat is Operational Excellence (OpEx)?Continuous Improvement vs Operational ExcellenceStructurePerformance ManagementProcess excellence (Continuous Improvement)Team performanceLeadership and culture10 Core Principles of Operational Excellence1- Seek...