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Corrective Action Report

Organizations use a Corrective Action Report (CAR) to address and fix issues, errors, non-conformances, or deficiencies identified in processes, products, services, or systems. It serves as a structured framework for identifying the root cause of a problem,...

Continuous Improvement

Continuous improvement (or Kaizen) is a way to identify opportunities for streamlining work and reducing waste. This practice was made popular by Lean/Agile/ Kaizen, which is used worldwide to find savings opportunities. Combining many of these ideas can yield great...

Corrective Action

Corrective action (also known as a Corrective Action Plan (CAP)) is the process of taking corrective steps to identify the root causes of a problem, and then implementing a solution to fix the root cause so that it does not recur. It is designed to improve processes...

Consumer Risk

Consumer risk (β) is the probability of accepting a defective product or broken process as acceptable. It is also called beta risk, Type II error, and false negative. It is the error that reaches the customer. The test concludes nothing is wrong. The defective product...

Confidence Level: What It Actually Means (Not What You Were Taught)

Confidence level is the long-run success rate of an estimation procedure, the percentage of the time that method would produce an interval containing the true population value, if you repeated the sampling process many times. It is not, despite how almost everyone...
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