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Cost of Conformance: Definition, Formula, and COQ Model

Cost of Conformance (COC) is the money an organization spends to build quality in from the start, before a defect ever happens. It’s made up of two categories: prevention costs (training, quality planning, process design) and appraisal costs (inspections,...

Corrective and Preventive Action (CAPA)

CAPA, or Corrective And Preventive Action, is a methodological strategy for mitigating risks and improving processes, identifying the sources of actual or potential issues and their root causes, planning solutions for those problems, and documenting the solution so...

Corrective Action Report

Organizations use a Corrective Action Report (CAR) to address and fix issues, errors, non-conformances, or deficiencies identified in processes, products, services, or systems. It serves as a structured framework for identifying the root cause of a problem,...

Continuous Improvement

Continuous improvement (or Kaizen) is a way to identify opportunities for streamlining work and reducing waste. This practice was made popular by Lean/Agile/ Kaizen, which is used worldwide to find savings opportunities. Combining many of these ideas can yield great...

Corrective Action

Corrective action (also known as a Corrective Action Plan (CAP)) is the process of taking corrective steps to identify the root causes of a problem, and then implementing a solution to fix the root cause so that it does not recur. It is designed to improve processes...
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