Brown paper mapping is a hands-on process mapping technique where a team documents a real workflow on a large roll of paper, typically taped to a wall, using sticky notes to represent individual steps, decisions, and handoffs. It gets its name from the low-cost...
Every organization faces three simultaneous pressures. Customers demand higher quality. Markets demand lower costs. Governments, investors, and communities demand environmental responsibility. Traditional process improvement focused on the first two. Green Lean Six...
Collecting data from every unit in a population is rarely practical. Sampling solves this by selecting a subset of the population and using it to draw conclusions about the whole. But not all sampling methods work the same way. Some rely on random selection. Others...
You cannot improve what you do not measure. That sentence captures the entire purpose of a performance baseline. Before a Six Sigma team changes anything about a process, it must know exactly how that process performs right now. A performance baseline measure is that...
The Ohno Circle is a Lean observation exercise built by Taiichi Ohno at Toyota. A trainee stands inside a marked spot on the shop floor. They watch one process, without interrupting it, often for hours. The goal is direct: train the eye to see waste that reports and...