Select Page
Business Process Management Explained: For Better Results

Business Process Management Explained: For Better Results

SSDSI Blog

Business Process Management (BPM) refers to the systematic approach to improving an organization’s workflows and operational processes. It aims to make these processes more efficient, effective, and adaptable, so that they consistently produce desired outcomes. BPM is...
What is PPM (Parts Per Million) Measurement?

What is PPM (Parts Per Million) Measurement?

SSDSI Blog

Parts per million (ppm) and parts per billion (ppb) are common units used to measure trace amounts of substances in solutions. These measurements are crucial in scientific fields where the concentration of a substance is very low but still important to understand....
What is an Acceptable Quality Level (AQL)?

What is an Acceptable Quality Level (AQL)?

SSDSI Blog

The concept of Acceptable Quality Level (AQL) defines the maximum allowable number of defects in a product lot that inspectors can consider acceptable during an inspection. AQL sets a threshold for the percentage of defective items that a customer can tolerate while...
Customer Journey Map vs. Process Map: Key Differences

Customer Journey Map vs. Process Map: Key Differences

SSDSI Blog

Customer Journey Map and Process map are two widely used tools to optimize processes and improve customer experience. Although these two tools may appear similar at first glance, they serve distinct purposes and are designed to address different aspects of business...
Process Maturity Models: A Complete Guide

Process Maturity Models: A Complete Guide

SSDSI Blog

Process maturity refers to the level of sophistication, standardization, and optimization within an organization’s processes. A mature process is reliable, consistent, and able to deliver value consistently. The ultimate goal is for organizations to continuously...