Why They Fail!, Episode #2 – Is Your CI Just a “Fad Diet”?
Welcome to “Why They Fail,” the podcast that meticulously examines the reasons behind continuous improvement failures and offers a blueprint for lasting success! In this episode, titled “Is Your Continuous Improvement Program Just a “Fad Diet” for Your Business?“your host, Kevin Clay, a seasoned Lean Six Sigma Master Black Belt, delves into why so many continuous improvement efforts become mere “fad diets” for businesses rather than fostering sustainable change. We expose the harsh realities of leadership agendas and short-sighted decisions that frequently derail Continuous Improvement projects, leading to significant continuous improvement failures.
Think about personal struggles with weight loss and how often business initiatives mirror them. Just as a treadmill can become a high-tech clothes hanger, many continuous improvement programs promise instant results but ultimately fail because they don’t address fundamental shifts in organizational habits. This isn’t just an anecdotal observation; Pat Bergin, President of Aerofil Technology, notes that 96% of companies undertaking continuous improvement either fail or quit within 18 months. This staggering statistic underscores a critical point: without changing fundamental organizational habits, your continuous improvement program is indeed just another fad diet.
We explore two common “quick fix” mentalities that doom continuous improvement initiatives. The “Lone Ranger” approach, where a single employee or small group is tasked with “saving the world” of processes, often leads to turf wars, sub-optimization, and projects that are too broad in scope. This sets up dedicated individuals for failure, even with valuable tools, if they lack proper support, mentorship, and infrastructure.
Another pitfall is “when you expect the plumber to build the house”. This refers to tasking inexperienced Green or Black Belts with leading an entire Lean Six Sigma deployment, akin to asking a plumber to construct a house. Such scenarios often result in projects that are prolonged, over budget, and ultimately abandoned due to a lack of expected ROI.
Moreover, continuous improvement can become leadership’s “new toy,” with arbitrary projects chosen based on personal agendas rather than data-driven analysis and impact on key performance indicators (KPIs). These misdirected efforts inevitably lead to continuous improvement failures and a blame game, where the methodology or the belt takes the fall instead of the true culprit: leadership’s misuse of the initiative.
The solution is not a quick fix, but a strategic and sustained effort to build a strong foundation. This requires avoiding the “quick fix” mentality and instead focusing on a fundamental “shift” in how your company operates.
Key Takeaways from this Podcast:
💡 Avoid the “quick fix” mentality in continuous improvement.
🚀 Build a strong foundation for sustainable CI efforts.
📊 Prioritize projects based on concrete KPIs, not arbitrary pain points.
🤝 Ensure formal leadership buy-in and education on their roles.
🌍 Empower all employees, from operators to executives, to contribute to solutions.
A Word from our Sponsor, Six Sigma Development Solutions.
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Podcast Chapters:
00:00:34 – Welcome to “Why They Fail”: Unpacking Continuous Improvement Efforts
00:00:50 – Leadership Agendas and Short-Sighted Decisions That Derail CI Projects
00:01:00 – A Raw Look at Why So Many Continuous Improvement Efforts Fail
00:01:11 – The Simple Key to Avoiding Pitfalls and Building Sustainable CI
00:01:32 – Is Your Continuous Improvement Program Just a Fad Diet for Your Business?
00:02:18 – Continuous Improvement Efforts Often Fall into the Same Trap as Fad Diets
00:03:11 – Scenario One: The ‘Lone Ranger’ Approach and Its Problems
00:04:30 – Major Problems with the ‘Lone Ranger’ Approach: Stepping in Someone Else’s Sandbox and Sub-Optimization 00:05:44 – Scenario Two: Expecting the Plumber to Build the House
00:06:28 – When Continuous Improvement Becomes Leadership’s ‘New Toy’
00:07:33 – The Solution: Avoiding the ‘Quick Fix’ Mentality and Building a Strong Foundation
00:07:50 – Seven Critical Steps to Build a Sustainable Foundation
00:09:04 – The Most Vital Step: Understanding Organizational KPIs
00:10:51 – The Simple Key to Success: Effective Targets and Key Performance Indicators
00:13:30 – The Striking Parallels Between Personal Fitness Goals and Organizational Continuous Improvement