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Capability

Capability analysis is a method used to evaluate the performance of a process in terms of its ability to meet customer requirements. It is commonly used in quality control and process improvement to evaluate the capability of a process to produce output that is within...

Alias

In statistics, an alias is a term used to describe a phenomenon that occurs when two or more variables are highly correlated with each other. When two or more variables are highly correlated, they are said to be aliased. This means that they are measuring the same...

Critical to Customer (CTC)

Critical to Customer (CTC) is a term used in Six Sigma and process improvement methodologies to refer to the characteristics or attributes of a product or service that are most important to the customer. CTCs are the features or aspects of a product or service that...

Defects Per Unit (DPU)

Table of contentsWhat are Defects Per Unit (DPU)?Benefits of Attending to DPUWhy is DPU Important?Related Articles: Estimated reading time: 4 minutes What are Defects Per Unit (DPU)? Defects per Unit (DPU) is a measure of process quality in Six Sigma that is used to...

Defects per Opportunity (DPO)

Defects per opportunity serves as one of the most powerful quality metrics in modern business operations. Organizations that master this measurement consistently deliver superior products and services while reducing costs and improving customer satisfaction. This...
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