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Digital Sigma – Six Sigma Meets AI and Digital Tools

Digital Sigma refers to the practice of combining Six Sigma’s structured, data-driven approach to process improvement with digital technologies such as artificial intelligence, automation, the Internet of Things (IoT), and real-time dashboards. It is not a...

Brown Paper Mapping: What It Is and Why It Still Beats Software

Brown paper mapping is a hands-on process mapping technique where a team documents a real workflow on a large roll of paper, typically taped to a wall, using sticky notes to represent individual steps, decisions, and handoffs. It gets its name from the low-cost...

Performance Baseline Measure: What It Is and How to Build One

You cannot improve what you do not measure. That sentence captures the entire purpose of a performance baseline. Before a Six Sigma team changes anything about a process, it must know exactly how that process performs right now. A performance baseline measure is that...
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