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Measuring and Improving Customer Satisfaction with Six Sigma

Measuring and Improving Customer Satisfaction with Six Sigma

Customer satisfaction isn’t just a buzzword—it’s the heartbeat of every successful business. Yet, many organizations struggle to quantify what satisfaction truly means and how to enhance it systematically. This is where Six Sigma enters the picture,...
Business Process Modeling

Business Process Modeling

Business process modelling (BPM) is more than just a buzzword—it’s a powerful approach to understanding, analyzing, and improving the way organizations operate. Imagine a bustling restaurant kitchen: each chef, server, and dishwasher has a specific role, and their...
How to Update & Refine Box Plots in Six Sigma?

How to Update & Refine Box Plots in Six Sigma?

Box plots, also known as box-and-whisker plots, represent the cornerstone of statistical analysis within Six Sigma projects. These graphical tools let you easily visually compare variation between the data sets evaluated and serve multiple purposes throughout the...
Minitab Integration with Six Sigma Tools and Software

Minitab Integration with Six Sigma Tools and Software

Minitab is designed specifically for the needs of Six Sigma professionals, providing a simple, effective way to input statistical data, manipulate that data, identify trends and patterns, and then extrapolate answers to the problem at hand. This foundation makes it...
Contingency Planning

Contingency Planning

What is a contingency plan? Simply put, it’s a detailed roadmap that outlines specific actions your organization will take when facing particular risks or emergency situations. Unlike general business strategies, contingency plans focus specifically on...
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