How to Use the Payoff Matrix to Prioritize Solutions

How to Use the Payoff Matrix to Prioritize Solutions   Are you new to the Process Improvement role? Do you want to learn some tips from a Master Black Belt with over 20 years of experience? In this article, I’m going to show you how to use a simple tool to...

How Can a Fish Help Solve a Process Problem?

How to Draw a Fishbone Diagram   The “Fishbone Diagram” is simple tools used for potentially understanding the root cause to a problem. It resembles a fish’s skeleton with head left untouched. It is also called the “Cause and Effect...

How can a Plate of Spaghetti help LEAN your Process?

How to Draw a Spaghetti Diagram   In most LEAN projects we are trying to reduce the lead-time and complexity to produce a service, product or a transaction. Does movement of a service, product or a transaction impact the time to produce? In LEAN events we use a...

Don’t Try and Solve World Hunger

  Don’t Try and Solve World Hunger! Use the Pareto Chart to Manage Scope.   What can cause a Six Sigma Project to Have a Slow Agonizing Death? Not have a manageable scope! Only about 35% of Six Sigma Projects are completed (and this is a conservative...