In the published paper, the authors state they are unaware of any prior published literature describing Lean Six Sigma (LSS) applied to non-clinical-trial epidemiologic research operations. That distinction matters: this is not simply a customer success story. It...
Diffusion of Innovation is a theory, developed by communication scholar Everett Rogers in 1962, explaining how new ideas, products, or practices spread through a population over time, not all at once, but in a predictable sequence across five distinct groups....
The right Six Sigma certification for a manager depends on whether you’ll actually run improvement projects or sponsor them. A department manager expected to personally lead a defined improvement project should typically pursue Green Belt certification. A senior...
Enterprise Lean transformation is a company-wide, sustained shift in how an organization solves problems and pursues continuous improvement, not a single project or a department-level initiative. It matters because most attempts at this scale fail: McKinsey’s...
A Layered Process Audit (LPA) is a quality verification method where different levels of an organization, operators, supervisors, plant managers, and sometimes executives, each audit the same critical process steps at their own frequency. It matters because it catches...