Customer Cancellations must be submitted to Six Sigma Development Solutions, Inc. via email to [email protected] or faxed to 888-325-4281
Cancellations received eleven (11) business days or more from the class start date will not be charged the training fee.
Cancellations 6-10 business days will be invoiced 50% of the training fee
Cancellations from 0-5 business days of the class start date will be invoiced 100% of the training fee.
The customer can transfer enrollment to a future Six Sigma Development Solutions, Inc. training course of the same or less value within 365 days of the cancellation date.
Customers canceling enrollment in our public courses and receiving a cancellation penalty can only transfer the amount penalized to another public course (as opposed to a private onsite course).
Registrant substitutions may be made at any time.
Please note that if you do not cancel and do not attend, you will be responsible for payment in full.
Cancellation by Six Sigma Development Solutions, Inc.
Six Sigma Development Solutions, Inc. reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment, or trainer availability.
The public course must meet a minimum required enrollment, or the class will be canceled.
If the class is canceled, the student will be notified with alternate options including, but not limited to:
Reschedule the student for another Six Sigma Development Solutions, Inc. training date in their area.
Travel to and attend a live training in one of our other training sites.
Attend a hybrid live virtual classroom course at any one of our live courses.
Notification will be provided within seven (7) days of the class, whenever possible.
Six Sigma Development Solutions, Inc. is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodation.
The customer or student’s sole remedy shall be the refund of prepaid course fees.
