Insights for Operational Excellence
Read the latest articles on Lean Six Sigma, process improvement, and achieving operational excellence. Get real-world strategies and tools you can apply today.
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Why read this blog?
This blog is your go-to resource for Lean Six Sigma and process excellence. It cuts the fluff. It will give you clear, actionable advice on core tools like DMAIC, Kaizen, and Value Stream Mapping. Use these insights to solve real-world problems and drive measurable results in your business.
We publish practical strategies for practitioners at every belt level. You will find relevant content whether you are a Green Belt or a Black Belt.
Start reading today. Transform your processes and achieve lasting operational excellence.
Latest Posts
Lean Six Sigma in Las Vegas Casinos
The glitz and glamour of Las Vegas casinos mask a fiercely competitive industry driven by operational excellence, relentless customer service, and cutting-edge technology innovations. Behind the dazzling lights, Lean Six Sigma is quietly powering casino transformation...
Pi Planning
At its core, PI planning stands for Program Increment planning, a cornerstone of SAFe that brings together multiple Agile teams, stakeholders, and leaders for a face-to-face (or virtual) alignment fest. Picture this: every 8 to 12 weeks, your entire ART gathers—not...
Integrating Six Sigma with Lean & ISO
Quality excellence doesn't happen by accident. Organizations worldwide constantly search for methodologies that deliver consistent improvements, reduce waste, and enhance customer satisfaction. While Six Sigma stands as a powerful quality management approach on its...
Measuring and Improving Customer Satisfaction with Six Sigma
Customer satisfaction isn't just a buzzword—it's the heartbeat of every successful business. Yet, many organizations struggle to quantify what satisfaction truly means and how to enhance it systematically. This is where Six Sigma enters the picture, offering a...
Business Process Modeling
Business process modelling (BPM) is more than just a buzzword—it’s a powerful approach to understanding, analyzing, and improving the way organizations operate. Imagine a bustling restaurant kitchen: each chef, server, and dishwasher has a specific role, and their...
How to Update & Refine Box Plots in Six Sigma?
Box plots, also known as box-and-whisker plots, represent the cornerstone of statistical analysis within Six Sigma projects. These graphical tools let you easily visually compare variation between the data sets evaluated and serve multiple purposes throughout the...
Meet The Author
Kevin Clay, MBB
Kevin is a Lean Six Sigma Master Black Belt and President of Six Sigma Development Solutions, Inc. Moreover, Kevin has spent over 25 years in the trenches of process improvement and Six Sigma implementation. He’s seen everything from amazing successes to total disasters. As a Master Black Belt and executive consultant, he’s helped companies across all industries transform how they work.
What makes Kevin different isn’t his impressive resume. It’s his core belief that our biggest failures teach us the most valuable lessons. Through authentic conversations and real stories, he creates a space where professionals can learn from others’ mistakes without having to make them all themselves.
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